To support the recent proposed changes to the New Plymouth District Council's Long Term Plan we launched a multi-purpose web app called MyRates. The purpose of the app was to explore the relationship between the proposed changes and the user’s rates bill.
MyRates gets personal by encouraging the user to enter their address and to provide opinions on each proposal. It displays the proposals' impact on the rates for that address and there is also an option to submit opinions to the council. Engagement through the app was huge and MyRates was a finalist in the 2015 ALGIM Web & Digital Project of the Year Award.
The consultation period on the proposed changes is now over and so some of the app’s features have been stripped back to offer a new, quick and easy way for the New Plymouth public to access their rates information - greatly reducing the number of calls made to the council's support team to request rates figures.